Method 1: Check an Individual Domain

1. Log in to your account.

2. Click on Products in the main navigation.

3. Locate the domain name in question and click Manage beside it.

4. On the domain details page, scroll down towards the bottom of the screen past the Transfer Domain section to inspect the available options:

   • If Auto-Renew is ENABLED: You will see the option Cancel at end of term, followed by Cancel immediately.

   • If Auto-Renew is DISABLED: Following Transfer Domain, the option displayed is Enable auto-renewal.

Method 2: Bulk Check via CSV Export (Recommended for Multiple Domains)

If you own multiple domains and want a quick overview across your entire portfolio:

1. Log in to your account and go to Products > Domains.

2. Expand your domain list to ensure all domains on the account are displayed on the page.

3. Click the Export to CSV button.

4. Open the downloaded CSV file in Excel, Google Sheets, or your preferred spreadsheet program.

5. Review the auto-renew column to instantly see which domains have auto-renewal set to enabled or disabled.

When to Contact Live Support

• Missing Options: If you do not see Cancel at end of term or Enable auto-renewal on the management screen, contact live support for dashboard assistance.

• Export Issues: If your domain list fails to expand, times out, or the CSV export does not generate properly.

• Auto-Renew Status Mismatch: If your domain renewed unexpectedly or failed an automated renewal attempt, connect with support to inspect your payment profile.