This article covers:

• Automatic Renewals
• Manual Renewals
• Quick Renewals
• Advanced Billing Notification

Automatic Renewals

By default, domains are set to auto-renew. So, unless otherwise specified, your domain names should be on auto-renewal already. You can also confirm this by going to your domain manager, selecting all your domains, and clicking on "Export to CSV" in the top-right. This will allow you to export a list of your domains with additional information, including the auto-renewal status. Under Auto-renew, it will say false (off) or true (on.)

Internic runs the first automatic renewal cycle 45 days before a domain's expiry date.

• When the renewal attempt is successful, an email confirming the renewal of the domain is sent to the primary email on file.
• When a renewal attempt fails, an email is sent to the account holder informing them of the failure and recommending that the billing information on the account be updated. Subsequent billing attempts occur at 3-day intervals. A total of four renewal attempts are made before the automatic renewal is turned off for a domain.

If you would like to turn auto-renewal off so that you can manually renew your domains yourself, please contact our support team at service@internic.ca. 

Manual Renewals

If you would like to renew a single or multiple domains, please follow these steps.

Step 1.

Log in to your Internic account, then select "Products" in the top-left corner. In the top toolbar, you will see "Domains”. Please select this. 

Step 2.

Click on the check box next to the domain(s) you would like to renew. If you want to renew all of your domains, you are able to click "Select All" in the top left. 

Step 3.

In the top right of your screen, you will see the option to "Renew", select this. 

Step 4.

You will be taken to your shopping cart, where you can verify your order details, such as:

• The number of years you'd like to renew your domains, which can be found under the domain name itself.
• Payment method you would like to use, this is found on the left-hand side underneath Payment Methods.

Step 5.

To complete the transaction, please click "Process order"

Selecting this button will mean you have accepted our terms and conditions, which can be found underneath if you would like to read. A confirmation will be sent to the primary email address on file for your account. 

Quick Renewal

If you want to renew your domain but you are unable to log in to your account, please follow the steps below.

Step 1.

Go to Internic.ca and click Domains in the top toolbar. There, you will find the option to "Renew An Existing Domain", click this. 

Step 2.

Enter the domain you wish to renew in the box provided on the right, then click "Submit".

Step 3.

You’ll then be asked to enter your card details, including your first and last name, card number, expiry date, and CVV. Once your information is added, click “Renew” to complete the payment at the displayed renewal price.

Step 4.

Once submitted and approved, you will receive a congratulatory page confirming the extra year of renewal for your domain.

Advanced Billing Notification

If you would like to receive email notifications regarding your domain renewal prior to your billing date please follow the steps below.

Step 1.

Log in to your Internic account and click on "Account Settings". Alternatively, you can select "My Account" at the top right corner of the page and click "Account Settings" in the drop-down.

Step 2.

Scroll down to Notifications in the lower right-hand side and check the box to Send me an email notification before my next billing date. Notification will be sent to the primary email address on file for your account.