Email aliases originally set up in your old email package will not be carried over automatically. There is different functionality for aliases between the two systems. Below, we will explain how to recreate your aliases, and the different types. 

Redirect to 1 internal address

Redirect to multiple internal addresses

Redirect to external addresses

Redirect to one internal address

These are traditional aliases. Email aliases are a helpful way for individuals to receive mail sent to another address all in one place. For instance, aliases are useful for sales and support staff who want a memorable, public email address. You can also use an email alias to send emails from a different address or alias.

Follow our support article for instructions on setting up your Aliases.

Redirect to multiple internal addresses

Example: accounting@example.ca  redirecting to sam@example.ca, bob@example.ca, and ashley@example.ca

You will need to first create the address (accounting@exaple.ca in the example), then set up multiple forwarding addresses. Please follow our support article for instructions on how to set up forwarding.

Redirect to external addresses

Example: support@example.ca  redirecting to example@gmail.com

You will need to first create the address (support@exaple.ca in the example), then set up one or more forwarding addresses. Please follow our support article for instructions on how to set up forwarding.