Angelina
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How do I create additional users in Plesk? And How do I set User/Account (File ) Permissions?
To create a user account:Step 1:Log in to your Internic account, then select "Products" in the top-left corner. In the top toolbar, you will see “Hosting”. Please select this. Step 2:Click on the b...
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Can I add multiple users to my Internic account?
At this time, our system only supports one username and password per Internic account. This means multiple users cannot have separate login credentials for the same account. However, there are a c...
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How do I delete/close my account?
To delete, close, cancel or disable, you’ll need to contact our Customer Service team directly. While we don’t completely delete accounts, we can cancel all active services and close the account on...
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What are my nameservers?
With Plesk, there are two types of nameservers you can use for your domain. The first option is to use the default nameservers that come with the hosting package your domain is currently on. The se...
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How do I point my domain to Coudflare?
Note: To use Cloudflare, you’ll need to change your domain’s nameservers to the ones they provide. This is required because Cloudflare manages DNS directly through its own system, rather than letti...
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What are CAA Records and how do I edit/add them?
This article covers: What is a Certification Authority Authorization (CAA) Record? How do I add my CAA Records? How do I edit an existing CAA Record? What is a CAA Record?Certification Authority A...
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HTTP vs HTTPS
What is HTTP?HTTP (Hypertext Transfer Protocol) is how a web browser communicates with a website’s server. It allows visitors to view pages and send information, but this information travels openly...
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Trouble accessing your account? Here’s what to do if the previous owner has left
Don’t worry — this situation is more common than you might think, and there are clear steps we can take to help get things sorted. Whether the previous account owner has left the company, changed...
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How do I cancel a domain renewal or turn off auto-renew?
All domains are set to auto-renew by default to help prevent accidental expiration. If you prefer to manage renewals manually, you can easily turn off auto-renew for individual domains by following...
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How do I set my primary payment method?
If you have multiple payment methods saved to your account, this article will show you how to set one as your primary payment method. This is especially important because automatic payments (like d...