We no longer offer any VPS/Dedicated Server services or subscriptions

As of January 2026, we have officially discontinued all VPS and dedicated server (Virtual Private Server) packages. This product is no longer offered for purchase, and all existing VPS and dedicated server services have been fully phased out.

In the months leading up to the discontinuation, multiple communications were sent to all affected customers. These included several email notifications providing clear timelines, next steps, and ample opportunity for customers to transition their services. As a result, all customers were successfully migrated off VPS and dedicated servers prior to the shutdown date.

Key Points for Support Teams:

• VPS and dedicated server packages are no longer available for sale under any circumstances.
• No active VPS/dedicated server subscriptions should exist on any customer accounts.
• If a customer believes they still have a VPS/dedicated server, this should be investigated as an exception.

Handling Customer Inquiries:

• If a customer states they were not informed, reassure them that multiple email notifications were sent in advance of the discontinuation, providing sufficient notice and transition time.
• Avoid implying fault, but remain firm that the service has been fully retired and is no longer supported.

Alternative Solutions:
Customers looking for hosting services can be directed to:

• Plesk Hosting for flexible, user-managed hosting environments.
• Managed WordPress Hosting for optimized, hands-off WordPress performance and maintenance.

Please ensure all communications are clear, consistent, and aligned with this policy.