Emmanuel
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Articles
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How Do I Edit Parts of My Site by Hand? (Manual Website Editing)
OverviewWhile our technical support team manages server infrastructure and hosting hardware, we do not directly offer custom website development, design, or content editing services.However, if you...
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What to Do If Your Plesk File Manager Is Missing
OverviewIf you are unable to locate the File Manager inside your Plesk control panel, or if you are still seeing an old file management interface, this is typically related to an ongoing account mi...
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How to Update Your PHP Version in Plesk/ Where to find PHP Settings in Plesk
OverviewKeeping your website's PHP version up to date is crucial for maintaining site security, improving loading speeds, and ensuring compatibility with modern plugins, themes, and content managem...
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How to Set Up a Staging Site in plesk hosting (WordPress)
OverviewA staging site is a duplicate copy of your live website created in a secure environment. It allows you to safely test updates, try out new plugins, or make major design changes without affe...
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I Changed My Nameservers But My Site and emails are Still Down
Overview & What to Expect: PropagationIf you recently updated your domain's nameservers and your website or email service is currently unavailable, this is often caused by ongoing DNS propagation o...
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What Happens When I Change My Nameservers?
OverviewChanging your nameservers updates which provider manages your domain's DNS records.It is important to know that updating nameservers does not automatically move your website or email conten...
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How to Migrate a Website or Web Hosting to Another Internic.ca Account
OverviewMoving a website or web hosting package from one Internic.ca account to another is a secure administrative process. To safeguard your hosting data and website files, transfers between accou...
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GMAIL no longer offers POP. What should I do?
Google is beginning to phase out POP accounts starting in January 2026. Google began the process of sunsetting the ability to fetch mail from external accounts via POP What is Being Phased Out? "Ch...
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Does Your Service Offer Free Hosting or free domains with hosting packages?
OverviewWe do not offer free domains with any of our packages or free web hosting packages. However, to allow you to test our servers, speed, and hosting features risk-free, all new hosting package...
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How to Handle Website Malware, Viruses, or Compromised Files
OverviewWhile website building, custom coding, and web application management are typically self-managed, we provide server-level tools and backup restoration services to help you clean your site i...