Angelina
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How do I verify my domain contact?
Note: Make sure you have read this article on how to add or edit domain contacts: How do I edit my domain contacts? When adding a new contact within your Contact Manager, you may notice a status l...
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Setting-up application based 2FA
Enabling an application-based two-factor authentication (2FA) system is one of the best ways to keep your Internic account secure. This helps prevent unauthorized logins, even if someone has your p...
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How do I create a Google Workspace email?
In this article, we’ll walk you through the steps to purchase your Google Workspace package and add users to your account. Step 1. Log in to your Internic account. In the top toolbar, click “Email...
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How do I request a refund?
Refund eligibility depends on several factors, including:What service was purchased or renewedWhen the payment was made How the payment was processed (either manually or through automatic renewal)S...
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Why can’t I create a Google Workspace account?
When setting up a new Google Workspace (GWS) package, there are a few common issues that can prevent your account from being created successfully. Here’s two common issues, what they mean and how t...
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What does provisioning mean for my Google Workspace?
When you see the status “Provisioning” on your Google Workspace package, it means the setup process is in progress but not yet complete. This typically happens right after your purchase and looks l...
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How do I create additional users in Plesk?
To create a user account:Step 1:Log in to your Internic account, then select "Products" in the top-left corner. In the top toolbar, you will see “Hosting”. Please select this. Step 2:Click on the b...
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Can I add multiple users to my Internic account?
At this time, our system only supports one username and password per Internic account. This means multiple users cannot have separate login credentials for the same account. However, there are a c...
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How do I delete/close my account?
To close your account, you’ll need to contact our Customer Service team directly. While we don’t delete accounts, we can cancel all active services and close the account on your behalf. Once this i...
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What are my nameservers?
With Plesk, there are two types of nameservers you can use for your domain. The first option is to use the default nameservers that come with the hosting package your domain is currently on. The se...