Justine
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How do I create an account with Internic?
We are pleased you would like to create an account with us! To get started, follow these steps:Step 1.Visit Internic.ca and click Sign Up at the top right corner of the page.Step 2.Complete the sig...
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Why am I having problems sending e-mail when I have no problems receiving e-mail?
It is possible that your incoming settings are set up correctly however there is an error in the outgoing settings. You can find your mail settings and a step by steps guide on how to configure you...
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How do I login to Webmail?
The following instructions cover the steps involved with login to your Webmail portal for your Professional Email Hosting package or Innovator and Professional Classic Hosting packages:Step 1.Visit...
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Do you offer web design services?
Great news! If you always wanted a website but just haven’t had the time, we are offering a Website Design services now – just check our site for more info https://www.internic.ca/website-design
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How do I cancel my hosting subscription? - Classic
To cancel your hosting subscription please follow these steps:Step 1.Login to your Internic account and click Hosting Manager.Step 2.Click on the downward arrow button located to the right of Contr...
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How do I login to my Hosting OS? - Classic
To login to your Hosting OS please follow these steps:Step 1.Login to your Internic.ca account and click Hosting Manager.Step 2.Click the green button that reads Control Panel. This will open the H...
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What credentials do I need to connect to MySQL Database? - Classic
Host address: sql01.backboneservers.com Username: user you created in Hosting OS Password: password you created in Hosting OS Database name: database name you created in the hosting OS
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How do I view my disk space and bandwidth usage? What happens if I go over my limit? - Classic
The overview of your current usage for your hosting service is updated every 24 hours and visible to you in your Hosting Manager. To view your current disk space and bandwidth usage for the month p...
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How do I add more disk space or bandwidth to my hosting package? - Classic
You can adjust your disk space and bandwidth limit at any time in your Internic.ca account. This allows you to tailor your hosting package according to your specific needs without having to commit ...
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How do I upgrade/downgrade my hosting package? - Classic
You can change your hosting package at any time to better suit your hosting needs. To upgrade or downgrade your current hosting package please follow these steps:Step 1.Login to your Internic.ca ac...